The Amazon Marketplace business, which we launched in November 2002 with ~35 sellers coinciding with the launch of the Amazon “apparel” tab, currently…
The secret playbook to succeed at digital transformation -- The Amazon Way.
Any product that needs a manual to work is broken. Elon Musk It’s Sunday, so I’m doing what I do on most Sundays — starting to really worry about what…
It’s late 2021, and most companies are still chasing their “digital transformation”? When did this start? Will it ever end? What are we learning? Does…
Innovators need a heavy dose of faith. They need to trust their intuition that they are working on a big idea. That faith need not be blind. — Clayton…
The best inventors have a high level of expertise in a particular arena, and they simultaneously maintain a beginners' mind. And that's hard to do. But…
The Digital Leader Newsletter — Strategies and Techniques for Change Agents, Strategists, and Innovators Architecture is not an inspirational business…
He's thinking about how to compete in the digital era with independent product teams
Breakdown of the Customer-Centricity Principle of "Trust Customer Feedback"
The Digital Leader Newsletter — Strategies and Techniques for Change Agents, Strategists, and Innovators. … Never gonna give you up Never gonna let you…
We are going to relentlessly chase perfection, knowing full well we will not catch it because nothing is perfect. But we are going to relentlessly chase…
Iterate on Customer Centricity