I believe Jeff Bezos's greatest fear for Amazon was that it becomes a bureaucracy. A place where people become more concerned about optics than building great services and delivering great experiences for customers. A place where it becomes too hard for good teams and leaders to get the right things done. A place that slows down and becomes bloated. I never envisioned needing to write this newsletter. I learned so much at Amazon and admire the company and its high-expectations culture. But perhaps with the intoxication of “Think Big” and a soaring stock, they got carried away. They ran the “BIG BET” playbook too many times. This week’s Digital Leader Newsletter is all about Amazon.
Is it "Day 2" at Amazon??? Rossman's Turnaround Plan for Amazon.
Good Stuff. I would also add Amazon India as a whole (not just piece meal cuts). And Prime Video.