Your definition is good but it’s not the tech that drives the transformation it’s the data and the automation that result in the tech, and then the better business performance, better experiences and new business models (value) that get created. Action, reaction, outcome. We as an industry must break things down better and focus 10/20/70 of our conversations and business cases this way. Congratulations on your new newsletter joanne
Love Who Says Elephants Can’t Dance!
Your definition is good but it’s not the tech that drives the transformation it’s the data and the automation that result in the tech, and then the better business performance, better experiences and new business models (value) that get created. Action, reaction, outcome. We as an industry must break things down better and focus 10/20/70 of our conversations and business cases this way. Congratulations on your new newsletter joanne